Carte Neige Insurance
To fully enjoy your holidays, it is better to be well insured!
As the students are not insured by the ESF, we recommend the "Carte Neige".
This is why the ESF Bernex offers the Carte Neige to provide you with all the necessary insurance and assistance guarantees in the event of an accident during your stay.
With Carte Neige, during your stay, you benefit from the skills of the best professionals in the sector and complete services, from on-piste rescue to the reimbursement of ski passes and transport by ambulance.
You ensure your protection but also that of your family and limit the costs which in the mountains can often reach peaks.
So to ski with peace of mind and hit the slopes in complete serenity, alone, with family or friends, think Carte Neige.
As the students are not insured by the ESF, we recommend the "Carte Neige".
This is why the ESF Bernex offers the Carte Neige to provide you with all the necessary insurance and assistance guarantees in the event of an accident during your stay.
With Carte Neige, during your stay, you benefit from the skills of the best professionals in the sector and complete services, from on-piste rescue to the reimbursement of ski passes and transport by ambulance.
You ensure your protection but also that of your family and limit the costs which in the mountains can often reach peaks.
So to ski with peace of mind and hit the slopes in complete serenity, alone, with family or friends, think Carte Neige.
HOW DOES IT WORK?
What happens in the event of an accident?
How do I get a refund for Ski lessons?
Carte Neige takes care of the expenses as soon as you have recourse to professionals in order to rescue you or search for you, or likely to provide you with first aid.
The plus of Carte Neige:
- Rescue and evacuation
- Reimbursement of ski passes and ski lessons
- Additional guarantees: reimbursement of medical, pharmaceutical and hospitalization costs in addition to compulsory health organisations; legal defense-recourse guarantee; broken ski
- Repatriation
Reimbursement of Ski lessons*:
- In the event of an accident involving the insured party resulting in an inability to ski
- In the event of illness, in the event of early return of the insured's family
- In the event of repatriation of the injured person who holds the Carré Neige
- In the event of stoppage of the ski lifts for more than 5 consecutive hours
- To a parent (and only one) holder of a Carré Neige who must take care of an injured child holding a Carré Neige.
- In the event of stoppage of the ski lifts due to bad weather lasting more than 1 day on more than 80% of the capacity of the ski area.
*detailed conditions on www.carreneige.com
What is the procedure to follow in the event of repatriation?
- Beyond 150 km, if your state of health requires it, you can request your repatriation by calling Europ Assistance on: 01 41 85 85 96.
- Below 150 km and on the day of the accident: in order to obtain coverage or reimbursement, you can contact the Carré Neige management center on 04 79 07 36 11 or 04 79 07 36 12
How do I get a refund for Ski lessons?
Fill out the claims declaration form available on the Carré Neige website or in the Carré Neige sales outlets within 8 days and then send it, along with the supporting documents, to the following address:
- DIOT Montagne - Assurances Carré Neige - BP 19 - 73 704 Bourg Saint Maurice Cedex
Attach the following supporting documents:
- Original of the lift pass (and/or proof of purchase of the pass and the Carré Neige).
- Initial medical certificate from the doctor specifying the nature of the injuries and whether or not there is incapacity to ski.
How do I track the status of my refunds?
As soon as your claim declaration has been processed, we will send you your file reference. It allows you to follow the status of your refunds on the site in real time.